Privacy Policy
At Qolla Tours, we are committed to safeguarding your personal data and ensuring your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or book our travel services in Cusco, Puno, or elsewhere in Peru.
1. Information We Collect
a. Personal Information
We collect personal details when you:
Make a booking or reservation
Contact us via forms, email, or social media
Subscribe to newsletters or promotions
The information may include:
Full name
Email address
Phone number
Travel preferences and itinerary details
Payment information (processed securely through third-party platforms)
b. Non-Personal Information
Automatically collected during your website visit:
IP address
Device and browser type
Pages visited and time spent on the site
Cookies and tracking data
2. How We Use Your Information
We use your data to:
Process bookings and payments
Respond to inquiries and provide customer support
Send confirmations, updates, and travel information
Improve the website’s functionality and user experience
Send marketing communications (only with your consent)
Fulfill legal and regulatory requirements
3. Sharing of Information
We do not sell or trade your personal data. We may share it only:
With travel partners (hotels, guides, transport providers) to fulfill your service requests
With payment processors to handle secure transactions
With legal authorities, if required by applicable laws
4. Data Protection
We use industry-standard security protocols to protect your data. While we strive to keep your personal information safe, we also recommend using secure internet connections when submitting sensitive data.
5. Cookies and Tracking Tools
Our website uses cookies to:
Improve your browsing experience
Analyze how visitors use our site
Remember your preferences
You may disable cookies via your browser settings. However, some website functions may not work correctly if cookies are disabled.
6. External Links
This website may contain links to third-party websites. Qolla Tours is not responsible for the privacy policies or content of those websites. Please read their privacy policies before providing personal data.
7. Your Rights
As a user, you have the right to:
Access or update your personal information
Request deletion of your data
Withdraw your consent for marketing communications
Object to data processing
Request a copy of your stored data
To exercise these rights, please email us at [Insert Contact Email].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date.
9. Contact Us
If you have any questions or concerns regarding this policy, please contact us:
Email:Â info@qollatours.com
Phone:Â (+51)Â 928 121 957 / (+51)Â 972 444 166
Address: Calle inca roca G 19, Cusco, Perú
